Returns & Exchanges

If your gear isn't the perfect fit for your next expedition, you can return or exchange unused items within 30 days of purchase in their original packaging.

Return Process

  • 1.
    Initiate Return

    Visit our online return portal with your order number and email address to generate a return authorization.

  • 2.
    Pack Your Gear

    Securely pack the items in their original packaging, ensuring all tags and labels are still attached.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided in the portal and drop the package at any authorized carrier location.

  • 4.
    Receive Refund

    Once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.