Returns & Exchanges
If your gear isn't the perfect fit for your next expedition, you can return or exchange unused items within 30 days of purchase in their original packaging.
Return Process
- 1.Initiate Return
Visit our online return portal with your order number and email address to generate a return authorization.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags and labels are still attached.
- 3.Label and Ship
Print the prepaid shipping label provided in the portal and drop the package at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.